Water damage guides
Short, practical guides for the moments right after you find water, and the insurance questions that come after.
Water in the house: what to do in the first hour
Most of the damage from a leak or flood happens in the first day, as floors and walls soak up water. Here is what to do, in order, while you wait for help.
Does homeowners insurance cover water damage in Kansas?
It depends on where the water came from and how fast it happened. This guide covers the general rules most policies follow. Your own policy is what counts, so read it or call your agent before you assume anything.
A frozen pipe burst: what to do right now
Pipes in exterior walls, crawlspaces and garages are the ones that freeze in a Lawrence cold snap. The leak usually starts when the pipe thaws. Here is how to handle it.
What to tell us when you call
- Where the water is coming from, if you know (pipe, water heater, washer, toilet, sump, rain).
- Whether it is clean water or sewage.
- Which rooms and floors are wet, and roughly how long it has been wet.
- Whether the water is shut off and the power to wet rooms is off.
- Your street or nearest cross street in Lawrence, so the right local crew picks up.
Stay on the line for a couple of minutes. That is usually all it takes to get matched with a local company that can send someone out.
Free to call. No obligation to hire anyone.